Covid-19

As a company who cares deeply about our customers, community and partners we’ve been carefully considering everything we can do to help the situation.

At Pottycats, we sell products and provide services that enable vision to care. We realize what we do is critical for your everyday life, and we are committed to standing by you during this uncertain time.

  • Cat litter that cares: Pottycats.com is still open 24/7. We are continuing to serve and deliver, but we put our people first in line with government safety measures and do expect a delay in delivery due to shortage of manpower in this difficult time. Our in-store, Snackfood will be exiting the space in Bangsar effective 30 June 2020. All customers are encouraged to order online for now till further updates. 

  • Our team is here to help: We will continue to provide you with exceptional customer service via email, text messages and live chat. Our Cat Expert team is working remotely and ready to help with any and all questions. Email pottycats@gmail.com or call or text us at +6016 370 2832 any day, 9 a.m.–6 p.m.

Shipping Time During MCO

Please ensure your orders to be delivered to home addresses and not offices or commercial locations during this period. Due to Covid-19, deliveries may take up to 7 working days or longer than usual to arrive. This is due to the lack of manpower from our courier partners. 

We thank you for your patience and understanding during this extraordinary time. Please stay safe while we got you covered! #catlitterthatcares

- The Pottycats Team